One thing you need to know if you shop on Myntra, one of India’s popular fashion and lifestyle e-commerce store is the; how their refund works. So if you get a faulty product bundled, the wrong size, or just want to return the order and are worried about how Myntra refunds be processed, then here is an article that discusses its returns & refund time-process and conditions.
In this Myntra return policy guide, you’ll find complete information in an easy-to-understand format covering eligibility, timelines, refund modes (including digital stores), common problems encountered, and tips on how to ensure a hassle-free refund process.
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Myntra Refund Policy – Quick Overview
| Aspect | Details |
|---|---|
| Policy Name | Myntra Refund Policy |
| Platform | Myntra (India) |
| Applies To | Online purchases |
| Return Window | Usually 7-14 days (varies by product) |
| Refund Type | Original payment / Myntra Credit |
| COD Refund | Bank transfer |
| Pickup Service | Available for most locations |
| Refund Time | 5–10 working days |
| Support | In-app & email |
What Is Myntra Refund Policy?
The Myntra refund policy is a list of provisions explaining how and when you can return products that are eligible for refunds. The policy varies depending on:
- Product category
- Seller guidelines
- Reason for return
- Mode of payment used
Myntra promises you a hassle-free refund, but the final resolution will still depend on what is stated in the return and refund policy.
Eligibility Under Myntra Refund Policy
Refunds are not available on all products. The Myntra return policy makes it very clear which products are eligible.
Products Usually Eligible for Refund
- Clothing and apparel
- Footwear
- Bags and accessories
- Watches
Beauty products (unused and sealed)
- Home decor items
- Products Often Not Eligible
- Innerwear (briefs, lingerie)
Personal care items once opened
- Customized or made-to-order products
- Certain clearance or non-returnable items
Be sure to check the product page for return eligibility prior to placing your order, as the Myntra refund policy could vary by seller.
Read Also: Steam Refund Policy: All You Need to Know Before Requesting a Refund
Reasons Accepted Under Myntra Refund Policy
Refund is possible on Myntra in the following cases:
- Damaged or defective product
- Wrong item delivered
- Size or fit issues
- Color mismatch
- Quality not as expected
- Missing items in the package
The right reason will enable you to get your refund faster when making a return request.
Types of Returns in Myntra Refund Policy
Myntra accepts various types of returns based on the context.
Self-Return Pickup
Delivery: Most items can be doorstep delivered, where Myntra will come and pick up your order.
Courier Self-Ship
In some areas or circumstances, customers are responsible for charges related to the shipment of the product. According to the Myntra refund policy, shipping charges can be refunded based on verification.
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How to Request a Refund on Myntra
The process to ask for a refund under the Myntra refund policy is pretty straightforward and completely online.
Step-by-Step Process:
- Log in to your Myntra account
- Go to My Orders
- Choose the item you want to return
- Click on Return / Exchange
- Choose the reason
- Select refund mode
- Schedule pickup or self-ship
Once the return is accepted, it goes to the refund stage.
Myntra Refund Policy Timeline
The refund time will depend on the product verification and payment method.
Standard Refund Timeline:
- Pickup completed: 2-3 days
- Quality check: 1-2 days
- Refund Process: It will be initiated within 24 hours of QC.
- Refund received: 3-10 business days (depending on bank)
The Myntra return policy is geared towards transparency, and you can monitor refund status on the app.
Refund Modes Under Myntra Refund Policy
Myntra supports multiple refund options:
Original Payment Method
- Credit card
- Debit card
- Net banking
- UPI
- Wallets
Myntra Credit
Few users can get a refund in terms of Myntra Credit, which can be used for further purchases.
Bank Transfer
In the case of (COD) orders, refunds are credited to your bank account.
Read Also: Dick’s Return Policy: Here’s How to Get a Refund on Everything & Get Your Money Back
Myntra Refund Policy for COD Orders
The Myntra refund policy specifies that for COD orders, buyers must:
- Enter bank account details
- Ensure the correct IFSC code
- Match the account holder’s name
COD refunds might take slightly longer than prepaid refunds.
Myntra Refund Policy for Cancelled Orders
If an order is canceled before dispatch:
- Refund is initiated immediately
- Amount credited within 2–5 working hours
In case of cancellation post shipment, the refund applies to the Myntra policy applicable for returns.
Exchange vs Refund on Myntra
You can also exchange the product on Myntra.
Exchange:
- Replace size or color
- Quicker than a refund in a lot of instances
Refund:
- money put back in the same way of payment
- Preferred if replacement is unavailable
On Myntra returns policy is flexible to accommodate based on availability.
Read Also: Revolve Return Policy – Fast, Easy & Stress-Free Way To Get A Refund
Myntra Refund Policy for Sale Items
Sale items are subject to the same refund rules unless they are marked “non-returnable.” Some heavy-discount products may:
- Allow only exchange
- Provide Myntra Credits in place of Cash Refund
- Always check the listing details.
Common Reasons for Refund Rejection
As per the Myntra refund policy, refunds can be rejected if:
- The product is opened or used by the customer
- Original tags are missing
- Return window has expired
- Wrong item returned
- Hygiene seal broken
That is, when the return conditions are met, it makes an applicant less likely to be refused.
Tips to Ensure a Smooth Refund on Myntra
- Keep the original packaging intact
- Don’t cut tags until you have tried things on
- Take photos of damaged products
- Please start the return process within the allowed time frame
- Track refund status regularly
Applying these advices corresponds with the Myntra refund policy.
Myntra Refund Policy and Customer Support
If issues arise, Myntra offers:
- In-app chat support
- Email assistance
- Refund status tracking
Kind customer support can help resolve refund delays or verification problems.
Security and Transparency in Myntra Refund Policy
Myntra maintains:
- Secure payment gateways
- Encrypted transactions
- Transparent refund tracking
It creates confidence and dependability in the refund policy of Myntra.
Read Also: Steam Refund Policy: All You Need to Know Before Requesting a Refund
Frequently Asked Questions (FAQs)
What is Myntra refund policy?
The refund on Myntra talks about how one can easily return products that are eligible and avail cashback over supported modes.
How long do Myntra refunds take?
Refunds may require 5–10 working days after the successful pickup and quality check of the returned product.
Does Myntra refund in full?
Actually, Myntra refunds the full amount for a returnable item as per its refund policy.
Is the shipping fee refundable?
Your shipping fees are not refundable; the return shipping fee will be paid by the buyer if you decide not order.
Can I get a refund in Myntra Credit?
Yes, Myntra Credit is available as a mode of refund in certain cases.
Why is the refund delayed?
Reach out to Myntra customer support to track the status of the refund.
Can all products be returned on Myntra?
No. Some products, such as innerwear and personal care products, are non-returnable.
Can COD orders be refunded?
Yes, Cash on delivery (COD) returns are credited to your bank account.
Can I cancel an order and receive a refund?
Yes, canceled items/orders are refunded according to the Myntra refund policy.
What if my refund is denied?
Refunds will not be issued if return conditions are not met.
Conclusion
The Myntra returns policy has been put in place to safeguard the interests of both buyers and sellers, as well as ensure consumers have a hassle-free shopping experience. Shoppers who know eligibility rules, timelines, and refund methods will be less confused and more likely to get their money back faster.
Always go through the product return policies before placing an order, and follow the Myntra instructions for a seamless refund.
